General terms governing shop orders, services and quotation requests.
These terms apply to shop orders, services and quotation requests submitted through the platform. A request becomes final only after review and confirmation by the company. Pricing, availability, delivery time, shipping, installation and warranty depend on the selected product or service, site conditions and final confirmation. Customers must provide accurate information and allow a site assessment when required. The final scope or price may change if the technical review identifies additional requirements. Cancellation and refund handling depends on the order status and product nature, especially custom or specially procured items. Warranty details follow the manufacturer and approved installation and maintenance conditions. These terms can be updated from the administration panel and should be reviewed before each order.
